Terms & Conditions

60 day money back guarantee

At Cruzee, we do everything we can to bring your child the best balance bike and best riding experience in the world, and guarantee our products like this:
If for any reason you are not completely satisfied, you may return any Cruzee product for a full refund in the first 60 days after your purchase.
Since we all share a goal of having your child happily riding a bike, we encourage you to call us as we might be able to resolve the issue without returning the product.
If you decide to return your bike, please first contact us for a return authorization number.
Mark the number clearly on the outside of the return shipment box, include a copy of your invoice inside, and ship back to us via USPS, UPS, or FedEx. You must insure the shipment for the value of your item or assume the risk of loss or damage during shipping.

Cruzee North America
580 Aviator Dr
Fort Worth, TX 76179

Business Hours
9 am to 6 pm Mon – Fri